{"kind":"pack","name":"Online sales","notes":[{"id":"pack-sales-pack-sales-close","title":"Close the order","content":"Hi {ask:Name}, thanks for your order! To confirm:\n- {ask:Item} × {ask:Quantity}\n- Total: {ask:Total}, shipping included\nReply OK and I will pack it today.","pinned":0,"locked":0,"createdAt":0,"updatedAt":0,"type":1,"status":1,"metadata":"{\"shortcut\":\";close\"}"},{"id":"pack-sales-pack-sales-address","title":"Ask for the address","content":"Could you send me your full name, delivery address and phone number? I will ship as soon as I have them.","pinned":0,"locked":0,"createdAt":0,"updatedAt":0,"type":1,"status":1,"metadata":"{\"shortcut\":\";askaddr\"}"},{"id":"pack-sales-pack-sales-bank","title":"Bank transfer details","content":"You can pay by bank transfer:\nBank: [bank name]\nAccount name: [account name]\nAccount number: [account number]\nAmount: {ask:Amount}\nReference: {ask:Order number}\nPlease send me a screenshot once it is done.","pinned":0,"locked":0,"createdAt":0,"updatedAt":0,"type":1,"status":1,"metadata":"{\"shortcut\":\";bank\"}"},{"id":"pack-sales-pack-sales-paid","title":"Payment received","content":"Payment received, thank you! Your order is being packed and ships by {date+1}.","pinned":0,"locked":0,"createdAt":0,"updatedAt":0,"type":1,"status":1,"metadata":"{\"shortcut\":\";paid\"}"},{"id":"pack-sales-pack-sales-tracking","title":"Tracking number","content":"Your order is on its way! Tracking number: {ask:Tracking number}. It usually arrives in 2–4 days.","pinned":0,"locked":0,"createdAt":0,"updatedAt":0,"type":1,"status":1,"metadata":"{\"shortcut\":\";track\"}"},{"id":"pack-sales-pack-sales-sold-out","title":"Sold out","content":"Sorry, {ask:Item} is sold out right now. New stock is coming soon. Would you like me to message you when it is back?","pinned":0,"locked":0,"createdAt":0,"updatedAt":0,"type":1,"status":1,"metadata":"{\"shortcut\":\";soldout\"}"},{"id":"pack-sales-pack-sales-thanks","title":"Thanks for buying","content":"Thank you for shopping with us! If you love it, a review or a photo would mean a lot. See you again soon!","pinned":0,"locked":0,"createdAt":0,"updatedAt":0,"type":1,"status":1,"metadata":"{\"shortcut\":\";thankyou\"}"}],"tags":[{"id":"pack-sales","label":"Online sales"}],"note_tags":[{"note_id":"pack-sales-pack-sales-close","tag_id":"pack-sales"},{"note_id":"pack-sales-pack-sales-address","tag_id":"pack-sales"},{"note_id":"pack-sales-pack-sales-bank","tag_id":"pack-sales"},{"note_id":"pack-sales-pack-sales-paid","tag_id":"pack-sales"},{"note_id":"pack-sales-pack-sales-tracking","tag_id":"pack-sales"},{"note_id":"pack-sales-pack-sales-sold-out","tag_id":"pack-sales"},{"note_id":"pack-sales-pack-sales-thanks","tag_id":"pack-sales"}]}