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Message templates to copy

Ready messages for everyday work, grouped by trade. Tap Copy, put in your details and paste the message into any chat, email or form.

Words in [brackets] are details you write once. In MemoKey, a {ask:…} field asks for a value each time you paste the note, and {date} becomes today’s date. How templates and placeholders work

Online sales

Close orders, ask for the address, share bank details

  • Close the order

    Hi {ask:Name}, thanks for your order! To confirm: - {ask:Item} × {ask:Quantity} - Total: {ask:Total}, shipping included Reply OK and I will pack it today.

  • Ask for the address

    Could you send me your full name, delivery address and phone number? I will ship as soon as I have them.

  • Bank transfer details

    You can pay by bank transfer: Bank: [bank name] Account name: [account name] Account number: [account number] Amount: {ask:Amount} Reference: {ask:Order number} Please send me a screenshot once it is done.

  • Payment received

    Payment received, thank you! Your order is being packed and ships by {date+1}.

  • Tracking number

    Your order is on its way! Tracking number: {ask:Tracking number}. It usually arrives in 2–4 days.

  • Sold out

    Sorry, {ask:Item} is sold out right now. New stock is coming soon. Would you like me to message you when it is back?

  • Thanks for buying

    Thank you for shopping with us! If you love it, a review or a photo would mean a lot. See you again soon!

Customer support

Greet, apologize, give a time for the follow-up

  • Greeting

    Hi {ask:Name}, thanks for contacting us! How can I help you today?

  • Apology

    I am really sorry about this, and thank you for your patience. I will make it right.

  • Looking into it

    Thanks for the details. I am checking this with the team now and will update you by {date+1}.

  • Follow-up time

    Quick update: I am still on it and will get back to you by {ask:Time} tomorrow, {date+1}.

  • Ask for details

    To help you faster, could you send your order number and a screenshot of the problem?

  • Solved

    Good news: this is fixed now. Let me know if anything else comes up.

  • Goodbye

    Thanks for chatting with us today. Have a great day!

Office

Open and close emails, set up meetings

  • Email opening

    Dear {ask:Name}, I hope this email finds you well. {cursor}

  • Email closing

    Best regards, [your name] [your job title] · [company]

  • Meeting invite

    Hi all, let’s meet on {date+1} at {ask:Time} to go over {ask:Topic}. I will send the link before we start.

  • Move a meeting

    Something came up on my side. Could we move our meeting to {date+1} at {ask:Time}? Sorry for the change.

  • Meeting notes

    Meeting notes, {date} Attendees: {cursor} Decisions: Next steps:

  • File attached

    Please find the {ask:Document} attached. Let me know if you have any questions.

  • Out of office

    Thanks for your email. I am out of the office until {ask:Return date} and will reply when I am back. For anything urgent, please contact [colleague’s name] at [email].

Personal

Your address, links and signature

  • Home address

    [your name] [street and number] [city and postcode]

  • Phone and email

    Phone: [your phone] Email: [your email]

  • My links

    Website: https://example.com Social: https://example.com/me

  • Signature

    [your name] [your phone] · [your email]

  • Running late

    Sorry, I am running about {ask:Minutes} minutes late. On my way!

  • Wi-Fi for guests

    Wi-Fi: [network name] Password: [password]

  • Birthday wishes

    Happy birthday, {ask:Name}! Wishing you a wonderful year ahead.

Paste these from your keyboard with MemoKey

Save a template as a note in MemoKey and paste it from the MemoKey keyboard in any app. Works offline, free on iPhone, iPad and Android.