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Online sales message templates

Close orders, ask for the address, share bank details. Ready messages for everyday work, grouped by trade. Tap Copy, put in your details and paste the message into any chat, email or form.

Words in [brackets] are details you write once. In MemoKey, a {ask:…} field asks for a value each time you paste the note, and {date} becomes today’s date. How templates and placeholders work

  • Close the order

    Hi {ask:Name}, thanks for your order! To confirm: - {ask:Item} × {ask:Quantity} - Total: {ask:Total}, shipping included Reply OK and I will pack it today.

  • Ask for the address

    Could you send me your full name, delivery address and phone number? I will ship as soon as I have them.

  • Bank transfer details

    You can pay by bank transfer: Bank: [bank name] Account name: [account name] Account number: [account number] Amount: {ask:Amount} Reference: {ask:Order number} Please send me a screenshot once it is done.

  • Payment received

    Payment received, thank you! Your order is being packed and ships by {date+1}.

  • Tracking number

    Your order is on its way! Tracking number: {ask:Tracking number}. It usually arrives in 2–4 days.

  • Sold out

    Sorry, {ask:Item} is sold out right now. New stock is coming soon. Would you like me to message you when it is back?

  • Thanks for buying

    Thank you for shopping with us! If you love it, a review or a photo would mean a lot. See you again soon!

Add the whole pack to MemoKey

Download the pack on your phone and open it with MemoKey: it adds all 7 templates with the tag “Online sales”. Notes you already have are kept and nothing is replaced. Needs MemoKey 3.12 or later.

Download the pack

Paste these from your keyboard with MemoKey

Save a template as a note in MemoKey and paste it from the MemoKey keyboard in any app. Works offline, free on iPhone, iPad and Android.