Online sellers

The problem

Selling online on Etsy, eBay or Facebook Marketplace means answering the same questions all day from your phone: is it in stock, which size fits, when will it ship, how do I pay. Typing each reply again is slow, and a typo in your payment details can cost you an order.

Set it up in MemoKey

1. Save each reply as its own note, with a short title you will recognize in the keyboard: order confirmation, shipping update, payment details, size guide, in stock. Write {date} where the date goes: the keyboard fills in today’s date each time it inserts the note (MemoKey 3.4 or later).
2. Give them tags such as "Orders", "Shipping" and "Payment", so the keyboard lists only the group you need. Pin the two or three replies you send most: they are also under Pinned in the keyboard. Then switch to the MemoKey keyboard in the marketplace or chat app and tap a note to paste it.
3. Lock the note with your payment details (MemoKey Pro): the keyboard asks your passcode before it inserts it. On iPhone and iPad with iOS 16 or later (MemoKey 3.10), the Shortcuts action Append to MemoKey Note adds a line to an unlocked note, such as an order log, without opening the app.
4. Turn on the MemoKey keyboard once (how to enable the keyboard). Then, in any app, switch to it, pick the tag or Pinned, and tap a note: its text is inserted where you are typing.

Examples to start with

Copy one, paste it into a new note in MemoKey and make it yours.

• Order confirmation

  Copy

  Hi, thank you for your order! Here is what I have: - Item: [item], size [size], color [color] - Total: [price] including shipping Please check the details and your address. I will pack it today and send you the tracking number once it ships.

• Shipping update

  Copy

  Hi, your order shipped today ({date}). Tracking number: [tracking number]. It usually arrives in 3–5 days. Thank you for shopping with us!

• Payment details

  Copy

  Payment details Bank: [bank name] Account name: [account name] Account number: [account number] Reference: [order number]

More use cases

• Support repliesAnswer the same customer questions in seconds, with the same wording every time, in any chat or email app.
• Sales and outreachKeep intro messages, follow-ups and your meeting link one tap away in email, LinkedIn or messaging apps.
• Addresses, forms and linksFill in delivery addresses, sign-up forms and profile links without typing them letter by letter.
• Social media repliesAnswer comments and DMs, add your hashtag set and share your links in Instagram, TikTok or Facebook without retyping.
• Job applicationsPaste your intro paragraph, portfolio and profile links and a polite follow-up into application forms, emails and recruiter chats without retyping.
• Freelancers and invoicesPaste your quote lines, payment details, delivery notes and a polite payment reminder into emails and client chats without retyping.